Sunday, October 17, 2004

A View To An Apology

With comments in red

Dear Customer (Person who has complained)

Thank you for writing to us at Amazon.co.uk with your concern. (You bastard, haven't you got anything better to do?)

First, I would like to apologise for the delay in dispatch the item
"Pro Evolution Soccer 4 (PS2)" from your order (#026-9920064-6758048).

Please know that this item has proven to be a very popular item. We
have many customer orders for this item, and we've just begun
receiving copies from our supplier. We are filling orders as quickly
as we can on a first-come, first-served basis. Bla bla bla, lies lies lies, sorry sorry sorry

One of the ways we show our commitment to our customers is by our
prompt service.Yeah, right! Thus Thus? WTF?, I have contacted our Fulfilment Centre and
asked them to dispatch this item to you as soon as possible on a priority basis. Ha, ha! You going to get it last/after everyone else has their copy

Rest assured that we expect to dispatch this item on October 18,
2004. On the date of dispatch, we'll send you an e-mail message
confirming the date, contents and method of delivery. Stop lickin' ma ass!

The ease of ordering online, combined with promised delivery is what
makes your shopping experience with us a happy one. However, at times
the latter is not so prompt and we assure you that it is being dealt
with on a priority basis. Yada, yada we are soo good

Further, we apologise for the condition in which "The Simpsons Season
4" arrived. Yeah, it was in fucking French!I have placed a new order (#025-1439014-6353952) for the
same item, and it will be dispatched as soon as possible to the same
address. We will dispatch it when we get our French version back :P

There will of course be no additional charge for the replacement
order. I should frickin' hope not! However, because we are sending you a replacement for a damaged or defective item, our returns policy states that you must return the original item to Amazon.co.uk within 30 days. Or, die! Amazon.co.uk reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original damaged or defective item to us within 30 days of the date of this e-mail. This returns policy does not Probably does affect your statutory rights.

On this occasion, as you are in the United Kingdom, you may use our
Freepost address. Thanks a buncharoonie!
Our complete Returns Policy is set out on the Amazon.co.uk site. Just incase you fuck-up
We will notify you by e-mail at the time the new order is sent out to
confirm the date, contents and method of delivery. Unless we forget that is

We pride ourselves in being focused on customers like you (unlike you) who make
our company successful Damn straight. Thank you for shopping at Amazon.co.uk. (See you in hell!)

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