Freedom Of Choices

I recently had the chance to pre-order Bioshock from choicesuk (link not provided) for £34.99 which I deemed to be excellent value. However cut to the present with Choices bringing in the administrators because they haven't actually been making a profit for about four years and my game hasn't turned up, it was apparently despatched two days before release (the 22nd) but it hasn't turned up yet. I then sent them some slightly harsh emails and I then got a couple of slighty bitchy ones back "Yes we do reply to emails...." haha. So where the feck is my game! To compound my misery I saw Bioshock in Woolworths today two pence cheaper. I used parcelines patented parcel tracker and apparently my package had been sent FROM Peterborough to Birmingham? Twisted logic? It doesn't help that I have unearthed evidence of foul play from choices to other unsuspecting members of the general public on the internets with people having missing items and not getting refunds they are do. Sort it out!